Privacy Policy

Last Updated: 2 September 2025

1. Introduction

Ukraine Hair YANA MAMAUS ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

When you use our contact forms, we collect:

• Name and email address
• Message content and subject
• Consent preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Pages visited and time spent
• Referring website
• Device and operating system information

3. How We Use Your Information

We use collected information for:

• Responding to enquiries and providing requested information
• Improving website functionality and user experience
• Analysing website usage patterns and traffic
• Complying with legal obligations

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent: You have given explicit consent for processing (e.g., contact forms)
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., website analytics)
• Legal Obligation: Processing is necessary for compliance with legal requirements

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers assisting with website hosting and analytics
• Legal authorities when required by law
• Professional advisers for legal and accounting purposes

6. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy. Contact form submissions are retained for two years unless deletion is requested. Analytics data is anonymised after six months.

8. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Objection: Object to processing of your data
• Portability: Request transfer of data to another organisation

To exercise these rights, contact us at the address provided below.

9. Cookies

Our website uses cookies to enhance functionality and analyse usage. See our Cookie Policy for detailed information about cookie types, purposes, and management options.

10. Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, contact us immediately.

11. International Data Transfers

Your data is primarily stored and processed within the United Kingdom. If transfers outside the UK occur, we ensure appropriate safeguards are in place to protect your information.

12. Changes to This Policy

We may update this privacy policy periodically. Changes are effective immediately upon posting to this page. The "Last Updated" date at the top indicates the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related enquiries or to exercise your rights:

Ukraine Hair YANA MAMAUS
60 Threadneedle Street
London, EC2R 8HP
United Kingdom
Telephone: +44 20 7946 1632

14. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk